It’s happened to the best of us: during a rare burst of productivity, in the middle of working with a critical project, the computer simply refuses to function.
After the initial burst of panic, it’s tempting to pack your computer away and haul it off to the first person with a chance of fixing it—but this isn’t always a good solution. Working with the right company can make all the difference when it comes to your device’s maintenance and repair, but how do you know where to find the best computer repair?
If you’re not sure where to turn, we’ve got you covered. Read on to find 7 foolproof tips to help you find the right service in your area.
1. Consider Their Experience
New computer repair companies are popping up all the time, but it’s hard to guarantee quality if you can’t guarantee experience. Do a quick search for “computer repair near me,” and then take some time for a little research. See how long the company has been in business, and look for indications that the company has a track record of success.
2. Look for Their Areas of Expertise
Sometimes, repair companies perform a range of duties but specialize in only one or two of them. If you need computer screen repair, for example, it’s a good idea to make sure that the company handling the task has expertise in this type of repair. Don’t forget to also check for companies that have expertise servicing the brand of computer you own.
3. Check for Third-Party Ratings
A company’s website may boast about their experience and skill, but it’s important to ensure that third-party sources find them just as helpful. Check for online reviews, especially those hosted by third-party services like Yelp or Facebook, and you may also want to see how the company scores with the Better Business Bureau. Don’t forget to seek recommendations and references from friends and family as well!
4. Look for a Free Audit or Consultation
Some companies may charge you just to discuss your computer repair needs, but the majority of reputable companies will offer a free consultation to see if their skills are a good match for your problem. A top managed service provider, for example, will provide a complimentary audit to find the weaknesses in your network before pinpointing solutions.
5. Double-Check Their Credentials
Any company working with computers should have liability insurance. This type of insurance allows you to be confident that you won’t be liable if one of the technicians makes an error that damages your computer.
It may also be helpful to know the types of educational credentials a technician should have, and to be prepared to ask about your technician’s background and experience.
6. Seek On-Site Support
It’s much more efficient to have a technician come to your home or office to diagnose issues than it is to bring your device to them. As you search “computer repair near my location,” be sure to search for nearby locations that don’t require you to haul your hardware across town.
7. Get a Service Guarantee
Most reputable companies won’t charge you for services if they can’t fix the issue you’re seeing. They should also offer a warranty on the parts and labor, both of which can give you a little extra peace of mind.
Find the Best Computer Repair
At the end of the day, it’s critical to find the best computer repair service in your area if you want your device fixed fast and right. These tips make it a little easier to weed out the chaff and find a reputable company you can trust with your device. Start your search today to find the right team to fit your needs!
Wand more of the key tips you need in tech, business, and beyond? Check out our other posts for more details.