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“How can I make guests feel at home in my vacation rental property?”
This is a question that has perplexed many vacation rental owners. If you think about it, you’ll understand why. As a rental owner in the vacation industry, you understand that people go on vacation to relax and ultimately, they want to feel at home and relaxed in the accommodation even though it’s not their actual home. When people say they want to feel “at home,” what they’re really saying is that they want to feel the same level of comfort in their accommodation as they feel at home… Why do you think people reference “in the comfort of my own home” in various situations?
This question can be hard to answer because everyone’s version of home is different. Home to you might be a rustic-style house with quilted blankets, plaid couches, and earthy outdoor elements… home to your guests might be modern with some industrial touches and clean lines. The truth of the matter is that you’re not going to be able to please everyone and you’re certainly not going to be able to make every guest feel at home and that’s okay.
A lot of rental owners know and understand that and will typically go with what they’re version of home is and hope that their guests like it just as much as they do. The key to success when it comes to making people feel at home is that you have to advertise it the way you want people to feel about it. Plus, by taking detailed pictures, if someone doesn’t like the style of your property, they don’t have to book your property…
That, of course, probably sounded rude, but it’s the truth. It’s also true that you can attract more bees with honey than vinegar, therefore you have to change your approach to trying to make guests feel at home. One thing that always works is seeing what the popular design styles of comfort and make your home real “gadgety.”
You see, comfort and technology are the biggest factors that guests consider when saying yes to a particular accommodation but it’s especially an important factor when looking at vacation rentals. Vacation rentals are not hotels so they shouldn’t have that “hotel” feeling… vacation rentals are homes, condos, and apartments, and should give guests the feeling of a home away from home.
As a vacation rental owner, your business is renting out your property to guests. That means it’s also your business to give guests what they want (as best as you can). You don’t necessarily have to know your guests personally but you know that they’re probably experiencing signs of stress from work, which is one of the main reasons why they’re seeking a vacation rental in the first place. So, again, it’s up to you to make your rental property be as welcoming and appealing as possible.
So, the question still remains, how can you make guests feel at home in your rental property? Well, it all boils down to the details… it’s not always about the obvious things… the small details are what keep guests coming back.
The Cleanliness of the Rental
Whether your guests keep a clean home themselves or not, you definitely need to make sure your rental is clean and kept. The best way to handle the cleanliness of your rental is to hire a professional cleaning service after each guest visit. Also, make sure there are clean towels and bedsheets for them each time too. Making sure your rental is clean for guests is an unspoken known but it doesn’t hurt to give a friendly reminder!
The key to decor when it comes to rental properties is balance mixed with a welcoming appeal. You want to keep your overall theme elegant yet simple. You want to avoid personal photos… this can make the renter feel like they’re invading someone’s personal space, versus seeing the rental as a getaway.
Security in the Home
Wifi and alarm systems are two of the biggest requests in a vacation rental property when it comes to must-haves. First and foremost, your guests want to feel safe in your rental. They’re in a new city and neighborhood they don’t know, and because of that, they want to feel safe and know that if something does happen, they’re protected.
According to safeatlast.co, homes that don’t have an alarm system have a 300% more chance of getting broken into. So, not only for the safety of your guests but also for the protection of your property, getting an alarm system will be one of the best investments you can make for your property.
How Are You Going to Wow Your Guests?
As you can see, there are quite a few tips and tricks that will help you wow your guests and keep them coming back for more. From the tiny details in decor to the wifi and alarm systems, all of those things are going to maximize your profits. And by checking your rental data and analytics, you’ll be able to make smarter business decisions.
So, how are you going to wow your guests? Well. you can start by following these simple rules… your rental will be booked for the foreseeable future!