Table of Contents
Start by Collecting Data
- What type of user information your site collects. Determine if the information can be used to identify a person and modify the types of data you collect to avoid that. Some of the personally identifiable information you could collect include:
- Phone Numbers
- E-mail addresses
- Ip addresses
- Access dates and times
- User location
- Why you are collecting this information. Remember that you will need to tell your visitors why you are collecting the data. For example, is it to improve their user experience? It is to facilitate transactions?
- How the data is collected. These can include methods such as:
- Newsletter signups
- During billing and checking out
- Who will have access to the data? This is another crucial piece of information, so you need to make a complete list of who will have access. Some of the people who might have access to the data include third parties like Google for Google Analytics and the website administrator.
- What data rights the user has.
- Do you have consent to collect user data? What happens when a user does not give their consent?
- How can a user prohibit the collection of their data?
- Can the web hosting company get access to user data?
- How long will the information be stored?
- Can a user delete all their data? How can they do that?
- How will the user data be protected?
- Computer safeguards?
- Physical access controls?
Start by explaining what different terms mean and then you can go into other details in subsequent paragraphs. Try to keep legal and technical jargon to a minimum unless you need it. Also, try to be transparent in all ways that data is collected and used. That way, you have cover in case something happens to the data you collect.
Do note that even though your website might not target children, you have to include clauses that address child privacy. When you have a clause explaining that you do not collect information on children who are 13 years or younger, you limit your legal liability in case a child ever sends you their information.
If You Do Not Want to Start from Scratch
Sometimes, you might look at all the clauses you need to add and be intimidated. It happens to a lot of people and that is why some website owners need a bit of help when creating their privacy policies.
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