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Ride-hailing apps have changed the way we get to and from the places we go. The days of stepping outside and hailing a cab or sifting through the Yellowpages to find a local cab company are long gone. They’re so popular, that around 36 percent of Americans have used them at some point in the past.
If you’ve never used a ride-hailing app, and you’re considering using one in the near future, then you probably want to know all of the ride-hailing pros and cons. Read on to learn everything you need to know!
How Do Ride-Hailing Apps Work?
Ride-hailing apps are a simple but incredibly functional way for people to get from A to B. All you need to use them is a smartphone!
Apps like Uber and Lyft utilize software that shows users where their drivers are at that moment. The app gives you a variety of options in terms of vehicle type and size, in order to accommodate larger groups or people who prefer a more luxe experience. You are also given the anticipated price.
Once you select the type of car you’d like to pick you up, you’ll enter your location in the app and order the car. The app then provides you information about the driver, like the car they’re driving, the driver’s name, and their license plate.
Ride-hailing services have a lot going for them. The biggest reason a lot of people use them is because you can get a ride quickly without having to worry about getting cash for a taxi. In fact, the driver doesn’t handle your money at all because you pay through the app.
Another reason why many people use ride-hailing apps is that drivers are incentivized to keep their cars in good working condition. They also have to have a certain type of car to even qualify for the job. Finally, you don’t have to worry about rude drivers thanks to the driver rating system which puts the kibosh on unfriendly drivers.
Just because ride-hailing apps are popular, that doesn’t mean they don’t have their drawbacks.
First, the price you pay is determined by the popularity of the service at that time. If you’re leaving a concert or looking for a ride home on a Saturday night, expect to pay exponentially more than you would during off hours.
Second, these apps rely on gig economy workers to keep the service going. If there aren’t enough people signed on at a given time, you might not be able to get a ride.
Further, ride-hailing apps treat their drivers as independent contractors rather than employees. This means that if you’re injured in an Uber car accident, then you cannot sue the ride-hailing company itself. You can only sue the driver and their car insurance company, which means your ability to recover is limited.
Do You Use Ride-Hailing Services?
Ride-hailing services are tremendously popular in the US, and that’s for good reason. They’re super easy to use, since you can hail a ride with just the click of a button and know when your ride will arrive. The downside is that they’re less regulated than traditional taxi services, and if you’re injured, you probably won’t be able to recover damages from the ride-hailing service itself.
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