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Ridesharing has become extremely popular nowadays and the number of Uber drivers has increased quite significantly. Being an Uber driver is not as simple as you may think. Of course, anyone can drive a car around town, but in order to get a good rating and make a good impression, you also need to pay attention to the way you treat your customers. Follow the tips below for a better chance to increase your income and become a better rideshare driver.
Be friendly, but don’t cross the line
When it comes to the way you treat your clients, there is a fine line between being polite and being too friendly. Always greet your customers with a smile and be open for conversations, but don’t overdo it. Try to read them out the moment they enter your car. A person that is on the rush or seems irritated my not be in the mood to have a conversation with a stranger, so keep things short and simple. On the other hand, if they seem in a good mood, some small talk about the music that is playing or something that might interest them is more than welcome.
Always keep your car clean
Look at your car and ask yourself: would you get into a car like that? If the answer is no, then do anything you can to make it look more neat and appealing. You don’t have to keep a box of fine chocolate on the back seat for each customer, but having a clean, nice-smelling car will sure win you those 5 stars. Check after every ride, to make sure the passengers did not leave anything behind, such as empty bottles, trash or dirt on the car mats.
Make sure you don’t cross the law
If you want to maintain a successful career, always make sure you keep up with the laws and regulations of your government. When it comes to insurance, keep in mind that a basic car insurance will not work for Uber drivers and you may get in trouble if the police stop you. To keep your business up and running, you will need a private hire taxi insurance, which will protect you in case a passenger gets hurt or injured and tries to blame it on you. If you don’t know where to look, click here to find cheap uber insurance.
Take advantage of surge pricing
If you already are an Uber driver, you may have heard of surge pricing. Basically, in certain areas or times of the day, Uber prices will increase. Uber explains this to their customers as a mean to motivate drivers to become available in rush hour. You will be notified by the app once you get in those certain areas and, after a while, you will be able to figure out the pattern yourself. Surge pricing is a way for you to make more money and boost your rates, so make sure you take good advantage of it.